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Latest Domus News

Save Time and Money with Our New Features

Report Property Issue

Manage Repairs and Maintenance

We have added some great new features to help you manage letting repairs and maintenance:

  • Tenants can now report property repairs online from your website
  • Property Issues are categorised to help you organise the repair
  • You will be notified by email of new property issues.
  • Issues get linked to a property and there's a new Issues list in Letting
  • Tenants get their own client login account so they can view updates on the issue

Client Login Updates

We have updated the client login app with new sections for each type of customer:

  • Buyers - book viewings online, see viewing updates
  • Tenants - report issues online, see issue updates
  • Sellers - details of viewing, properties, offers and sales
  • Landlords - details of viewings, properties, tenancies and statements

To see the new client login features, go to Manage Online Account from the customer page.

Our client login app can also be completely white-labelled to match your corporate branding - full details in side panel.

Client Login is only available in Domus Pro. To upgrade your account, go to Admin, Upgrade to Domus Pro.

Find Out More

If you'd like to find out more and see an example, call 0330 445 0145 or e-mail support@domus.net. You can also order it directly from the Shop.

Anti-Money Laundering (AML) Checks

AML Check Screenshot

Our instant AML Check allows you to verify the identity of an individual and helps you comply with the latest Anti-Money Laundering (AML) regulations.

The report includes checks across many different sources which makes it more thorough than manual ID checking.

Our AML Checks are sourced directly from Equifax and were developed with the guidance of the Joint Money Laundering Steering Group (JMLSG).

Find Out More

You can find out more, see a video and example reports in the Anti-Money Laundering (AML) Checks panel on the Sales page.

Most Requested Features Update

We have updated the system with the following new features which were high up the list of feature requests:

  1. You can now switch a property from a Sale to a Let (and vice versa) from the Property Summary page. When you switch a property, it will be taken off the market so that you can make all the necessary changes and then put it back on the market when you are ready
  2. Properties can be archived and restored from the Property Summary page. Archiving a property will automatically take it off the market and archived properties will no longer appear in property lists
  3. You can now find a list of archived properties or customers by using the search box at the top of Domus. Run a search as normal, and then when the results appear there is now a radio button that allows you to search for only Archived or only Active customers/properties.
  4. Photos can now be reordered using drag and drop - click on the Reorder button in the Property Images tab
  5. We have increased the session timeout (automatic signout) from 60 to 120 minutes

Please add your comment in the Community forum if you have any feedback about this update.

Bring Your Tenant Referencing In-house

Tenancy Application Screenshot

The government has announced that they will be banning letting agents from charging fees to tenants.

It's time to think about how to make your business more profitable.

For example, why pay a referencing firm to reference your tenants when you can do it all in-house? We have recently released a number of features to help you do this including Tenancy Applications, Credit Reports and Identity Checks.

Tenancy Applications

Tenancy Applications allow you to assess the tenants in one simple view (see the screenshot above) which includes employment details, rent affordability and a credit report summary for each tenant.

You can easily manage your pending and completed applications by using the Applications list which you can find under the Letting tab.

Tenant Credit Report and Identity Check

Our Credit Reports and Identity Checks cost just 6.00, a huge saving on outsourced referencing companies. They allow you to check a tenant's credit history and validate their identity in seconds.

The reports include:

  • Credit Score
  • Identity and Residency Checks
  • Electoral Roll Checks
  • Alerts, Aliases and Financial Associates
  • Bankruptcy and Insolvency Checks
  • County Court Judgements
  • Checks on Previous Addresses

The data is sourced directly from the credit agency Equifax so you know you can trust it.

It's easy to start using these features straightaway, just look for Applications and Tenant References under the Letting tab.

Verify Your Customers in Seconds

We have just released several new features to allow you to quickly and conveniently verify your customers.

Anti-Money Laundering (AML) Checks

AML Check Screenshot

An AML Check helps you comply with the latest Anti-Money Laundering (AML) regulations.

The report includes checks across many different sources which makes it more thorough than manual ID checking.

Our AML Checks were developed with the guidance of the Joint Money Laundering Steering Group (JMLSG) and allow you to validate the identity of an individual in around 3 seconds.

Credit Report and Identity Check

Credit Report Screenshot

A Credit Report and Identity Check allows you to check a tenant's credit history and validate their identity in seconds.

You can use the report to quickly make a recommendation to the landlord or obtain further information and/or guarantors if required.

Find Out More

You can find out more and see example reports in the Verify Your Customer panel on the Sales and Letting pages.

Client Login Branding

Our client login app can now be completely white-labelled to match your corporate branding.

What do you get?

  • Fully branded client login web app
  • Offer a 24/7 online service to your customers
  • Sellers, landlords, buyers and tenants can use the app
  • App is responsive so can be used on any device
  • Tenants can report repairs and maintenance issues
  • Send vendors and landlords secure online documents

Pricing & Example

If you'd like to know more about our Client Login Branding please give us a call on 0330 445 0145 or e-mail support@domus.net.

Promotion

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Alongside our features and coverage we have direct links from some of the UK's most popular major websites and portals, including: The Independent, The Guardian, ITV.com, moneysavingexpert.com, GMTV.com, BBC.co.uk, Sunday Mirror, Daily Telegraph & The Financial Times.

It takes just 30 seconds to register and get access to benefits like these:

  • Receive viewing enquiries from buyers for free
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Click here to register and list your property details or call Nethouseprices on 01425 474047